Privacy Policy & Terms

Our commitment to your privacy and fair use of our services

Last updated: 08 Nov 2025

Privacy Policy

Fleet Parlour respects your privacy. This policy explains what we collect, why we collect it, and how we keep it safe. It applies to our website, forms, emails and any services we provide.

  • Contact details (name, phone, email, suburb).
  • Vehicle / fleet details you provide for quotes and bookings.
  • Website usage (cookies & analytics, non-identifying).

  • Provide quotes, schedule work and deliver services.
  • Respond to enquiries and provide customer support.
  • Improve our site and services (analytics & troubleshooting).
  • Send service updates or important notices (no spam).

We use basic cookies/analytics to understand page performance and improve the experience. You can disable cookies in your browser; core site features will still work.

We do not sell your data. We may share limited details with trusted partners strictly to deliver our services (e.g., payment processors). All partners must keep your data secure.

We apply reasonable technical and organisational measures to protect your data. We retain personal data only as long as needed for our legitimate business or legal obligations.

Subject to local laws, you may access, correct or request deletion of your data. To exercise your rights, contact info@fleetparlour.com.au.

We may update this policy to reflect changes to our practices or legal requirements. The date at the top shows the latest version.

Terms & Conditions

These Terms govern your use of our website and our metal-polishing services. By booking or accepting a quote, you agree to the Terms below.

Quotes are based on details you provide and on-site inspection. Any changes in scope, access, condition or location may adjust the price. Quotes generally exclude GST unless stated.

We’ll confirm dates in writing. Please provide at least 24 hours notice for rescheduling or cancellations. Late cancellations may incur a call-out fee to cover costs.

Ensure safe access, power/water (if required) and removal of personal items. Notify us of any pre-existing damage, defects or special finishes to avoid unintended results.

Unless otherwise agreed, payment is due upon completion. We accept standard electronic methods. Late payments may attract admin fees or interest as permitted by law.

We stand behind our workmanship. Natural wear, corrosion, previous damage or misuse are excluded. To claim, notify us within a reasonable time with photos and job details.

To the maximum extent permitted by law, our liability is limited to re-supply of services or the cost of re-supply. We are not liable for indirect or consequential losses.

We may take before/after photos of work completed (excluding personal info) for portfolio or marketing unless you ask us not to before the job starts.

These Terms are governed by the laws of Western Australia. Any disputes are subject to WA courts.

Questions about these Terms? Email info@fleetparlour.com.au or call +61 404 946 656.
Email Us Call +61 404 946 656